Last update: Apr 9, 2025
Privacy Policy
At Lumina Beauty Studio, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you share with us.
1. Data Collection & Use
We collect personal information (name, contact number, email, and treatment history) solely to:
Manage and confirm your bookings.
Provide personalized hair and skin consultations.
Send you "Lumina Loyalty" rewards and studio updates (only if you have opted in).
2. Photography & Social Media Consent
We love celebrating your transformations! However, we prioritize your comfort and consent:
Explicit Consent: No photos or videos of your likeness will be taken or shared on our website or social media platforms without your verbal or written permission.
The Right to Withdraw: You may request the removal of your image from our digital platforms at any time, even if you previously gave consent.
Anonymity: Upon request, we can share "Hair-only" or "Detail-only" shots that do not reveal your face to protect your identity.
3. Data Security
Your digital records are stored on secure, password-protected servers. We implement strict internal measures to ensure that your private health information (such as skin allergies or medical notes) is only accessible to the professional staff treating you.
4. Third-Party Sharing
Lumina Beauty Studio will never sell, rent, or trade your personal information to third parties. We only share data with trusted service providers (like our booking software) to the extent necessary to operate our services.
5. Your Rights
Under POPIA, you have the right to:
Request a copy of the personal information we hold about you.
Request that we update or delete your data.
Object to the processing of your data for marketing purposes.
Contact Our Information Officer
For any privacy-related inquiries or to withdraw consent for imagery, please contact us:
Attention: Privacy Officer
Email: privacy@luminastudio.co.za
Address: Johannesburg South Africa.